<p data-start="212" data-end="463">At <strong data-start="215" data-end="233">Car for a Star</strong>, your privacy matters to us. We are committed to protecting the personal information of all our users—whether you're listing your car for hire or booking a ride for a special event like a Matric Farewell, wedding, or celebration.</p><p data-start="465" data-end="670">This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with applicable laws in South Africa, including the <strong data-start="619" data-end="669">Protection of Personal Information Act (POPIA)</strong>.</p>		
					<h5>1. What Information We Collect</h5>				
		<p data-start="708" data-end="787">We may collect the following types of personal and vehicle-related information:</p><ul data-start="788" data-end="1144"><li data-start="788" data-end="841"><p data-start="790" data-end="841">Full name and contact details (email, phone number)</p></li><li data-start="842" data-end="888"><p data-start="844" data-end="888">Identity documents for verification purposes</p></li><li data-start="889" data-end="925"><p data-start="891" data-end="925">Driver’s license (when applicable)</p></li><li data-start="926" data-end="960"><p data-start="928" data-end="960">Address and location information</p></li><li data-start="961" data-end="1001"><p data-start="963" data-end="1001">Vehicle details and photos (for hosts)</p></li><li data-start="1002" data-end="1049"><p data-start="1004" data-end="1049">Booking preferences and special event details</p></li><li data-start="1050" data-end="1098"><p data-start="1052" data-end="1098">Payment information (when processing bookings)</p></li><li data-start="1099" data-end="1144"><p data-start="1101" data-end="1144">Communication logs between you and our team</p></li></ul><p data-start="1146" data-end="1278">We only collect information that is necessary to facilitate listings, rentals, and communication between parties using our platform.</p>		
					<h5>2. How We Use Your Information</h5>				
		<p data-start="1316" data-end="1372">Your information may be used for the following purposes:</p><ul data-start="1373" data-end="1725"><li data-start="1373" data-end="1431"><p data-start="1375" data-end="1431">To list your vehicle and manage bookings on our platform</p></li><li data-start="1432" data-end="1499"><p data-start="1434" data-end="1499">To communicate with you regarding inquiries, listings, or rentals</p></li><li data-start="1500" data-end="1563"><p data-start="1502" data-end="1563">To verify users (both renters and hosts) for safety and trust</p></li><li data-start="1564" data-end="1620"><p data-start="1566" data-end="1620">To process payments and send receipts or confirmations</p></li><li data-start="1621" data-end="1675"><p data-start="1623" data-end="1675">To improve our service offerings and user experience</p></li><li data-start="1676" data-end="1725"><p data-start="1678" data-end="1725">To comply with legal and regulatory obligations</p></li></ul><p data-start="1727" data-end="1790">We do <strong data-start="1733" data-end="1753">not sell or rent</strong> your personal data to third parties.</p>		
					<h5>3. How We Protect Your Data</h5>				
		<p data-start="1825" data-end="1902">We implement appropriate security measures to safeguard your data, including:</p><ul data-start="1903" data-end="2081"><li data-start="1903" data-end="1934"><p data-start="1905" data-end="1934">SSL encryption on our website</p></li><li data-start="1935" data-end="1988"><p data-start="1937" data-end="1988">Limited access to data by authorized personnel only</p></li><li data-start="1989" data-end="2036"><p data-start="1991" data-end="2036">Secure servers and regularly updated software</p></li><li data-start="2037" data-end="2081"><p data-start="2039" data-end="2081">Backups and data loss prevention protocols</p></li></ul>		
					<h5>4. Sharing Your Data</h5>				
		<p data-start="2109" data-end="2152">We may share limited information only with:</p><ul data-start="2153" data-end="2374"><li data-start="2153" data-end="2244"><p data-start="2155" data-end="2244">Trusted third-party service providers (e.g., payment processors, email service providers)</p></li><li data-start="2245" data-end="2296"><p data-start="2247" data-end="2296">Law enforcement or regulators if legally required</p></li><li data-start="2297" data-end="2374"><p data-start="2299" data-end="2374">Booking-related parties (e.g., when a renter and host need to be connected)</p></li></ul><p data-start="2376" data-end="2469">We ensure that any third party we work with respects the confidentiality of your information.</p>		
					<h5>5. Your Rights</h5>				
		<p data-start="2491" data-end="2513">You have the right to:</p><ul data-start="2514" data-end="2763"><li data-start="2514" data-end="2562"><p data-start="2516" data-end="2562">Access or request a copy of your personal data</p></li><li data-start="2563" data-end="2599"><p data-start="2565" data-end="2599">Correct or update your information</p></li><li data-start="2600" data-end="2651"><p data-start="2602" data-end="2651">Request the deletion of your personal information</p></li><li data-start="2652" data-end="2712"><p data-start="2654" data-end="2712">Withdraw your consent where processing is based on consent</p></li><li data-start="2713" data-end="2763"><p data-start="2715" data-end="2763">Lodge a complaint with the Information Regulator</p></li></ul><p data-start="2765" data-end="2825">To exercise these rights, please contact us at [your email].</p>		
					<h5>6. Cookies and Tracking</h5>				
		<p>By booking, you authorize Car for a Star to hold a refundable security deposit to cover unforeseen damages, misuse, excessive mess, or time overruns. Charges will only apply if violations occur, with documented evidence provided.</p>		
					<h6>6. Cancellation and Refund Policy</h6>				
		<ul>
<li data-start="2381" data-end="2463">
<p data-start="2383" data-end="2463">Cancellations within 24 hours of event: <strong data-start="2423" data-end="2431">100%</strong> of the booking fee forfeited.</p>
</li>
<li data-start="2464" data-end="2518">
<p data-start="2466" data-end="2518">Within 72 hours: <strong data-start="2483" data-end="2490">50%</strong> cancellation fee applies.</p>
</li>
<li data-start="2519" data-end="2571">
<p data-start="2521" data-end="2571">Within 7 days: <strong data-start="2536" data-end="2543">25%</strong> cancellation fee applies.</p>
</li>
<li data-start="2572" data-end="2702">
<p data-start="2574" data-end="2702">More than 7 days: Full refund minus <strong data-start="2610" data-end="2628">R350 admin fee</strong>.<br data-start="2629" data-end="2632" />This policy accounts for high demand and limited vehicle availability.</p>
</li>
</ul>		
					<h6>7. Event Duration and Additional Charges</h6>				
		<p>Bookings include a set rental time. Overruns will be billed at <strong data-start="2819" data-end="2836">R500 per hour</strong> to ensure availability and scheduling. This applies to all weddings and matric dances.</p>		
					<h6>8. Kilometre Limits and Excess Travel Fees</h6>				
		<p>Each booking includes 100 kilometres of travel. Additional kilometres are charged at <strong data-start="3064" data-end="3077">R13.78/km</strong> (per AA guidelines), covering fuel, wear, and driver compensation.</p>		
					<h6>9. Vehicle Condition and Client Responsibilities</h6>				
		<p>Vehicles are professionally cleaned and inspected before rental. Clients must treat the vehicle respectfully and avoid excessive mess. Additional cleaning or valet fees may be charged if required.</p>		
					<h6>10. Decorations and Special Requests</h6>				
		<p>All vehicle decorations must be approved in advance. Damage-causing or residue-leaving decorations will be removed or may result in penalties.</p>		
					<h6>11. Vehicle Substitution Policy</h6>				
		<p>In rare cases (e.g., mechanical failure), a similar or superior replacement vehicle may be provided. If no replacement is available, a full refund will be issued.</p>		
					<h6>12. Delayed Driver Arrival Compensation</h6>				
		<p>If a driver is delayed due to traffic, weather, or other unavoidable events, clients will be notified promptly. Compensation may be offered through extended service time or partial refunds depending on delay severity.</p>		
					<h6>13. Venue Accessibility and Safety</h6>				
		<p>Clients must ensure the event location is accessible and safe for the vehicle. Drivers may refuse unsafe or illegal access locations, such as gravel roads or tight spaces, which must be discussed beforehand.</p>		
					<h6>14. Insurance and Liability Disclaimer</h6>				
		<p>Vehicles and drivers are fully insured under South African law. Car for a Star does not accept liability for loss, theft, or damage to personal belongings inside the vehicle. Clients should safeguard valuables.</p>		
					<h6>15. Driver Conduct and Right of Refusal</h6>				
		<p>Drivers are professional and courteous. Misconduct by passengers, including intoxication or abusive behavior, may result in immediate termination of service without refund.</p>		
					<h6>16. Privacy and Marketing Consent</h6>				
		<p>Photos or videos taken during your booking may be used for marketing, with client consent. Requests to remove media must be submitted in writing.</p>		
					<h6>17. Dispute Resolution</h6>				
		<p>All disputes must be raised in writing within 48 hours after the event. Car for a Star will address concerns in good faith.</p>		
					<h6>18. Legal Compliance and Governing Law</h6>				
		<p>Car for a Star complies with all South African transport and consumer protection laws. This contract is governed by South African law, and disputes are subject to local jurisdiction.</p>		
					<h6>19. Amendments to Terms</h6>				
		<p>These terms may be updated periodically. It is the client’s responsibility to review the latest version on <a href="http://www.weddingcarhire.co.za" target="_new" rel="noopener" data-start="5542" data-end="5566">www.weddingcarhire.co.za</a> prior to booking.</p>		
					<h6>20. Contact Information</h6>				
		<p>For questions or clarifications, contact us at <strong data-start="5668" data-end="5695"><a rel="noopener" data-start="5670" data-end="5693">hello@carforastar.co.za</a></strong> or call <strong data-start="5704" data-end="5722">[phone number]</strong>.</p>